Privacy Policy
At Mesko, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, contact us, or make a purchase.
Information We Collect
When you interact with our website, we may collect information such as:
• Name, email address, phone number, and shipping or billing address
• Order history and purchase details
• Payment-related information processed securely through third-party payment providers
• Technical information such as IP address, browser type, device information, and website usage data
• Information you voluntarily provide when contacting customer support
How We Use Your Information
We may use your information to:
• Process and fulfill your orders
• Arrange shipping and delivery
• Communicate with you regarding orders, purchases, returns, or inquiries
• Provide customer support
• Improve our website, services, and customer experience
• Help prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements
Payment Security
Payments are processed through secure third-party payment providers.
Mesko does not store or have access to your full payment card details. Payment information is handled by the applicable payment provider using its security systems and procedures.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website traffic, and improve the customer experience.
Where applicable, cookies and similar technologies may also be used by analytics or marketing service providers.
You can manage or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
We may share information with trusted third-party service providers when necessary to operate our business and provide our services. These may include:
• Payment processors
• Shipping and logistics providers
• Website and e-commerce service providers
• Analytics and marketing service providers
• Fraud prevention and security services
These service providers may process information only as necessary to provide their respective services and in accordance with applicable data protection requirements.
Data Protection & Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, and comply with applicable legal obligations.
Your Rights
Depending on applicable law and your location, you may have rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction or updating of inaccurate information
• Request deletion of your information, subject to applicable legal obligations
• Object to or request restrictions on certain processing where applicable
To make a privacy-related request, please contact us at support@meskoo.com.
Policy Updates
We may update this Privacy Policy when necessary. Any updated version will be published on this page and will become effective when posted, unless otherwise required by applicable law.
Contact Us
If you have any questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy-related request, please contact us at:
support@meskoo.com