At Meskoo, customer satisfaction is our top priority. We take great pride in offering premium men’s fashion and ensuring a secure, transparent, and seamless shopping experience.
Please review our returns and exchanges policy below.
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Return Eligibility
• Items may be returned or exchanged within 14 days of the delivery date.
• Products must be unused, unworn, unwashed, and in original condition with all tags and packaging intact.
• Returns that do not meet these conditions may not be accepted.
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Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable and non-exchangeable:
• Items that show signs of wear, use, or damage
• Products without original tags or packaging
• Items returned after the 14-day return period
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Exchange Policy
• Exchanges are available for size or model changes, subject to stock availability.
• If the requested item is unavailable, a refund or store credit may be offered.
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Refund Process
• Once your return is received and inspected, you will be notified via email.
• Approved refunds will be processed to the original payment method within 7–10 business days, depending on your bank or payment provider.
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Return Shipping
• Return shipping costs are the responsibility of the customer, unless the item is defective or incorrectly delivered.
• We recommend using a trackable shipping service to ensure safe delivery of returned items.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Our support team will assist you promptly to resolve the issue.
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Contact Us
For any questions regarding returns or exchanges, please contact our customer support team.
We are always happy to assist and ensure your experience with Meskoo remains exceptional.
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Important Notice
Meskoo reserves the right to refuse returns that do not comply with the conditions stated above.
